Privacy Policy

We treat your data the way we'd treat a friend's — carefully, and only when we need to.

Last updated: January 1, 2026

What we collect

Account details (name, email), the contacts and memories you add to your circle, the messages you write, and payment information processed by our payment provider. We also collect basic device and usage data to keep the service reliable.

How we use your data

To deliver cards, send reminders you asked for, personalize message suggestions, process payments, prevent abuse, and improve Notably. We never sell your data.

How we share information

We share only the minimum information necessary with trusted third-party service providers to operate the service. This includes our handwriting and mailing fulfillment partners (to produce and deliver your cards), as well as providers for payment processing, email delivery, hosting, and analytics. All partners are bound by strict data processing agreements.

Sub-processors

We use carefully selected sub-processors to help deliver Notably. These include providers for: handwriting and physical card fulfillment; payment processing; email delivery; database, authentication, and storage; application hosting and AI assistance; and product analytics. A more detailed list of current sub-processors is available upon request. Each provider only receives the minimum data needed and is contractually obligated to protect your information.

Data security

Data is encrypted in transit and at rest. Access is limited to staff who need it, and we follow industry-standard practices for backups, monitoring, and incident response.

Your rights

You can access, correct, export, or delete your data at any time from your account settings. Residents of certain regions (EU, UK, California, and others) have additional rights — contact us and we'll honor them.

Cookies & tracking

We use a small number of cookies to keep you logged in and understand how the product is used. You can control cookies in your browser settings.

Contact us

Questions about privacy? Email hello@notably.so and we'll respond within a few business days.